Cancellation & Refund – Carryclassy index
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Effective Date: February 01, 2025

At Carry Classy, we strive to provide our customers with high-quality imitation jewelry and a seamless shopping experience. We understand that sometimes you may need to cancel an order or request a refund. Our Cancellation and Refund Policy is designed to be straightforward and customer-friendly, ensuring that you feel confident in your purchase.

1. Order Cancellation

  • Before Shipping: If you wish to cancel your order and it has not yet been shipped, you can do so easily. Simply contact us at business.carryclassy@gmail.com within 1 hours of placing your order. We will process your cancellation promptly and issue a full refund.
    All the Approved exchange and replacement will be completed with in 15 business  working days
  • After Shipping: Once your order has been shipped, we are unable to cancel it. However, you can't initiate a return if the product does not meet your expectations.

2. Return Process

We want to make the return process as hassle-free as possible. If you receive a product that is damaged or not as described, please follow these steps:

  1. Contact Us: Reach out to our customer service team at business.carryclassy@gmail.com within 12 Hrs. of receiving your order.
  2. Video Evidence: To ensure a smooth return process, please provide a video recording of the unboxing of the parcel. This helps us assess any damage or discrepancies with the product.
  3. Return Authorization: Once we receive your request and video evidence, we will review it and provide you with instructions on how to return the item.

3. Refund Process

  • We offer return / exchange within first 7 days from the date of your purchase. If 7 days have passed
    since your purchase, you will not be offered a return, exchange or refund of any kind.
  • In case of any Refunds approved by the MAA MUNDESHWARI ENTERPRISES , it’ll take 6-8 days for the refund to be credited to the end customer.
  • Refunds will be issued to the original payment method used for the purchase. Please note that shipping costs are non-refundable.

4. Customer Satisfaction Guarantee

At Carry Classy, customer satisfaction is our top priority. We are committed to ensuring that you are happy with your purchase. If you have any concerns about your order or our policies, please do not hesitate to reach out to us. We are here to help!

5. Contact Us

For any questions or assistance regarding cancellations or refunds, please contact us:

Thank you for choosing Carry Classy! We appreciate your trust in us and look forward to serving you again in the future.